A Legal Disclaimer

At Zyra Homes, we are committed to ensuring your candle orders are delivered promptly and securely. Our Shipping Policy outlines the details of our shipping practices, including delivery times, costs, and options.

1. Shipping Locations

We proudly ship our handcrafted candles across India.

2. Processing Time

Orders are processed within [1-2] business days of receipt. Please note that processing times may vary during peak seasons or promotional periods. You will receive a confirmation email once your order is processed and shipped.

3. Shipping Methods and Costs

We offer the following shipping options:

• Standard Shipping: Delivery typically within [5-10] business days. Shipping charges are calculated based on your location and order size.

• Express Shipping: Faster delivery within [2-4] business days. Additional charges apply. Contact us incase of express delivery.

Shipping costs will be calculated at checkout and are based on your delivery address and the weight of your order.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this information to monitor the status of your delivery.

5. Delivery Issues

If you encounter any issues with your delivery, such as delays or damaged items, please contact us at zyrahomes@gmail.com or call us 7073784479. We will assist you in resolving the issue as quickly as possible.

6. Delivery Times

Delivery times may vary depending on your location and the shipping method selected. Please allow additional time for deliveries to remote areas.

7. Shipping Charges

Shipping charges are calculated based on your delivery address and the size of your order. You will be informed of the total shipping cost during the checkout process.

Returns & Exhange 

For information on returns and exchanges, please refer to our [Returns Policy] page. If you receive a damaged or incorrect item, please contact us within [7] days of receiving your order for assistance.

Customer support

If you have any questions or need assistance regarding shipping, please contact our customer support team:

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Zyra Homes
13, Pooja Colony, Sri Ganganagar, 335001

Email: Zyrahomes@gmail.com
Phone: 7073784479